Shipping policy
Shipping Policy of Elymae
Below you’ll find the estimated delivery times for all our shipments:
- Once an order is placed, we need 1-3 business days to process it. During weekdays, this typically takes one business day, but if you order on Friday evening or during the weekend, it might take slightly longer.
- After processing, your order will be shipped, with an average delivery time of 8-12 business days.
We strive to make the ordering and delivery process as seamless as possible for our customers. Should you have any questions or concerns, don’t hesitate to reach out to our customer service team at contact@elymae.com. Below, you’ll find more details on how your order is processed and delivered.
Placing an Order:
The ordering process at Elymae is simple:
- Go to the product page and add your desired item to the shopping cart by clicking the black "Add to Cart" button. Ensure you’ve selected the correct variants.
- If everything looks good, proceed to checkout by clicking "Proceed to Checkout."
- On the information page, fill in your address details and click "Continue to Shipping."
- On the "Shipping" page, review your entered address to ensure its accuracy. Note that all shipments are completely free of charge.
- Click "Continue to Payment" and select your preferred payment method.
At Elymae, all payment options are SSL encrypted, ensuring a secure payment environment. You can pay using credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment. Click "Complete Order" and follow the instructions on the selected payment page. If you encounter any issues, feel free to contact us at contact@elymae.com.
Shipping Costs:
We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order quantity required.
Shipping Your Order:
Have you found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. To maintain fair pricing, we collect orders in bulk and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in contributing to a better and healthier world.
We do our utmost to ship your order as quickly as possible. Contact us at contact@elymae.com if you’d like to confirm that your order will be shipped today. Our support team is happy to help find the best solution for you.